Stay in charge of your health. We'll handle the hard parts.
Your own care team to handle the healthcare system and keep you connected to your community. Covered by Medicare.
Between doctor visits, everything lands on you. We take the to-do list.
Make sense of the doctor's instructions
Turned into a plain list of what happens this week and who does it.
Set up meals and food benefits
SNAP application filed and weekly meal delivery arranged.
Arrange the ride to the follow-up
Ride booked through your insurance benefit and confirmed the day before.
Start the Medicaid application
Right forms, right office, done by a date.
Get a home health aide in place
An agency that returns calls, with coverage checked.
Keep your doctor and family in the loop
What was done, what's next, and who to call.
Care works better when it's local. We know the senior centers, classes, faith communities and neighbors in your part of the city, so living at home doesn't mean being stuck there.
How it works
- 1
A free call to check your coverage
Tell us what's going on. We'll check your Medicare coverage on a quick call, so you know up front what to expect. Most people pay nothing.
- 2
Meet your care team
Your care manager and a Nola clinician get to know you: your health, your history, your routines, and what matters most to you.
- 3
Ongoing support, close to home
Your care manager builds a plan around how you want to live, handles the legwork, follows up until help arrives, and keeps you connected to your community.
A plan is the easy part. We make sure help arrives.
Care often stalls in the handoffs: the aide who doesn't show, the referral that goes nowhere. We follow through until help arrives, and keep you connected to the places that make your neighborhood home.
Talk to our team- Help that actually arrives We follow up until the aide, the ride and the meals actually show up
- Everyone in your corner, in sync With your okay, family, aides, doctors and community partners share updates
- Rooted in your neighborhood Senior centers, classes, faith communities and meal programs near you
- Connected, not stuck at home A class, a walking group, a way to give back
Helping a parent?
Many people hear about Nola from a son or daughter. You're welcome to reach out on your parent's behalf. We'll talk with you both, and your parent stays in charge of their own care.
Talk to our team- You can start the conversation Fill out the form and we'll set up a call with your parent
- Your parent decides who's in the loop With their okay, we share the care plan and updates with you
- You're not the one on hold We make the calls and chase the answers
Meet your team
Charlie comes from three generations of health professionals. He cared for his grandmother through dementia, then worked as a legal professional taking on insurers that refused to pay disabled clients' claims. He leads product and strategy.
Columbia University
Alan's grandmother had dementia, and he saw firsthand how much of her care fell on the family. After five years in investment banking, he moved into health tech. He leads operations and partnerships.
Columbia University · UC Berkeley
A care manager by trade, Alba has walked older adults and their families through Medicare, Medicaid and hospital discharges. She holds a public health degree from Harvard and advises Nola on care and community partnerships.
Harvard UniversityCommon questions
What can Nola help me with?
Your care team handles the parts of healthcare that happen between doctor visits: benefits and insurance, paperwork, rides, food, home care, and keeping your doctors on the same page. We also connect you with senior centers, classes, faith communities and programs near you, so you stay active and connected. You get one team to call, and you stop being your own case manager.
How do I know if I qualify?
You likely qualify if you:
- Have Original Medicare (not Medicare Advantage)
- Live in the New York City area
- Have an ongoing health condition, or needs like food, housing or rides that get in the way of your care
Not sure? Book a free call and we'll check your eligibility, with no cost and no commitment. If Nola isn't the right fit, we'll point you to other resources that can help.
How much does Nola cost?
For most people, nothing. Nola is covered by Medicare. If you also have Medicaid, a Medicare Supplement (Medigap) plan or other secondary coverage, it typically pays the Part B coinsurance, so you pay $0 out of pocket. Without secondary coverage, you may owe a small coinsurance, like you would for a doctor's visit. We check your coverage on a free call before you start, so there are no surprises.
Does Nola replace my doctor?
No. You keep your own doctors and specialists. We work alongside them, keep everyone on the same page, and help make sure their instructions actually happen at home, from new prescriptions to follow-up appointments.
How often can I reach my care manager?
As often as you need. Call, text or email your care manager during business hours, and leave a message anytime. We also check in on our own, so you don't have to remember to call us.
Someone in your corner. So your time goes to what matters to you.
or write to hello@withnola.com